Crawfords Computers Greenway
WITH OVER

25 YEARS EXPERIENCE

Locally owned & operated. Fast, secure email solutions for home and business.

Phone
02 6112 8380
Service
Mobile Service – All Areas
Address
39/150 Soward Way, Greenway

Microsoft Exchange Account Setup (recommended)

Exchange syncs mail, contacts, calendars, and tasks across all devices with built-in security and fast, reliable performance.

Account type: Exchange
Outlook Desktop Go to FileAdd Account → enter your email → enter password → restart Outlook.

If prompted for account type, choose EXCHANGE.

Adding a second Exchange account? If the username auto-fills incorrectly:
  1. In the password prompt, click More Choices.
  2. Select Use a Different Account.
  3. Enter the correct email and password.
  4. Tick Remember Password and click OK.
iPhone Settings → Mail → Accounts → Add Account → Microsoft Exchange.
Android Settings → Accounts → Add Account → Microsoft Exchange or Corporate.
Tip If new emails don’t appear after a restart and ~30 minutes, remove and re-add the account. Large mailboxes re-download (~130% of mailbox size) which can take hours; new mail and sending may be delayed until finished.
Outlook Desktop
File → Add Account → enter email → enter password → restart Outlook.
Choose EXCHANGE if asked for type.
Second account: More Choices → Use a Different Account → enter correct email & password → Remember Password → OK.
iPhone
Settings → Mail → Accounts → Add Account → Microsoft Exchange.
Android
Settings → Accounts → Add Account → Microsoft Exchange or Corporate.
Tip
Re-add the account if sync stalls. Large mailboxes re-download (~130%), delaying new mail/send until done.

IMAP Account Setup

Use IMAP only if Exchange isn’t available. IMAP access may be disabled; contact Crawfords staff to enable.

Incoming: imap.crawfordsmail.com Outgoing: smtp.crawfordsmail.com
Incoming Serverimap.crawfordsmail.com
Port993
EncryptionYes (SSL/TLS)
Outgoing Serversmtp.crawfordsmail.com
Port587
EncryptionYes (StartTLS)
UsernameYour full email address (incoming & outgoing)
Tip After setup, IMAP syncs each folder and can time out if idle. To speed up, select a folder and use Send/Receive until complete. Consider leaving the app open for hours/overnight on first sync. For urgent mail, use Webmail via the button above.
Incoming Server
imap.crawfordsmail.com
Port
993
Encryption
Yes (SSL/TLS)
Outgoing Server
smtp.crawfordsmail.com
Port
587
Encryption
Yes (StartTLS)
Username
Your full email address (incoming & outgoing)
Tip
Select a folder and use Send/Receive to force sync; first sync can take hours.